FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
No, YooSales is online store. We don’t have any stores.
All orders are shipped from our manufacturers world wide. We currently ship nationwide within Australia, New Zealand, USA, Canada and a selection of countries in Asia and Europe. Check out our international ordering guide to see the full list of countries that qualify.
We endeavour to process all orders within 3 working days. Orders placed during a sale or promotional period may take up to 5 working days to be processed. If your order is time sensitive please email firstname.lastname@example.org and we will do our best to rush it through.
No, you do not need to create an account to purchase from the online store. However, if you create an account you will be able to track your parcel, view past orders and save details so that forms are pre-filled for future purchases.
You will be charged in Australian dollars (AUD).