Terms & Conditions

Return Policy

We want you to love your purchase, but if you have changed your mind you can exchange (No returns) most unused or unwanted items purchased online from YooSales, as long as you have your receipt or proof of purchase. 

If you’re looking to exchange your order for whatever reason, we’re here to help!

We offer free exchanges within 7 days of receiving your order. You can exchange your product, .

Excluded change of mind items
Please choose carefully when purchasing merchandise designated as a Sale item as change of mind will not be accepted. Subject to availability, an exchange for an identical item (same style, model etc) may be provided.

Following exceptions to our exchange policy:
Below are some examples of common exceptions.

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • Delivered large electrical, Big & Bulky items, Furniture or Mattresses
  • Pierced Jewellery
  • Alcohol
  • Hosiery
  • Bedding accessories (quilts, pillows, mattress protection items, etc)
  • Personal care products (electric toothbrushes, shavers, etc)
  • Perishable goods such as flowers or food